Lula Wine Shop Home :: Privacy Policy

Privacy Policy

Lula Cellars is firmly committed to protecting your privacy. 

 
Information collected from visitors to the Lula Cellars Winery website and how we use it
When visiting the Lula Cellars website our web server recognizes the visitors IP (Internet Protocol) address. This is a non-identifying address and we use it to compile statistics regarding traffic to our web site. 
 
Other identifying information collected includes:                                                              
Wine club membership: When filling out the online wine club application we ask for your name, mailing address, e-mail address, daytime phone number, credit card number and expiration date. This information enables us to process the application and notify you of membership details.
 
Ordering online: When placing an order through our online store we ask for your name, mailing address, e-mail address, daytime phone number, date of birth, credit card number and expiration date. This allows us to process the order and ensure the legality of the shipment.
 
E-mail list: When signing up for our e-mail list we ask for your name, mailing address, e-mail address and phone number. This allows us to communicate with you regarding events at the winery or special offers from Lula Cellars. If at anytime you wish to be removed from our lists (opt out) please e-mail customerservice@lulacellars.com
 
By submitting personal information, you are agreeing that we may communicate with you via e-mail, facsimile, telephone or other means. 
 
How we protect information requested
Lula Cellars offers the use of secure server software when visitors apply for wine club membership or place an order on our online store. This secure software encrypts all information inputted before it is sent to Lula Cellars, including credit card number, name and address. This assures that no information can be read as it is traveling over the Internet. We use this personally identifiable information to process your requests and to communicate with you about your order. We may also use your name and contact information to notify you of new wines and releases, special offers and events. If you don't wish to receive this information via email, please send an email to customerservice@lulacellars.com from the email address you would like removed and include the word "Unsubscribe" in the subject line. Or you may send a postcard to Lula Cellars, Attn: Customer Service, 9000 Hwy 128, Philo, Ca. 95466.
 
Outside parties 
Lula Cellars does not sell, trade or rent your personal information to other organizations. 
 
Aggregate information 
We may from time to time track visits to the pages/links on our website so we can make decisions about the design and usage of the site. At no time will this information be shared with third parties!
 
Cookies and other non-personally identifiable information
As part of our efforts to ensure the best experience for users of our Site, we may use "cookies" to collect anonymous, non-personally identifiable information.
 
We use these "cookies" to identify repeat visitors. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Cookies enable us to provide special features such as storing items in your shopping cart between visits or tailoring products or services offered to you based on past preferences or geographic location.  Most Web browsers automatically accept cookies, but allow you to turn off cookies as part of the browser options.  Even without cookies, you can still use most of the features of our Site, including placing items in your shopping cart and purchasing them.
 
Security
We employ reasonable security measures to protect the personal information we receive from you.  While we strive to create a secure and reliable site for our users, the confidentiality of any communication or material transmitted over the Internet cannot be 100% guaranteed.  Users should keep in mind that any information submitted through an Internet transaction is potentially accessible to the public, and consequently, can be collected and used by others without their consent.  Lula Cellars is not responsible or liable for illegal interception of personal data via any Internet transaction.  When we collect and transmit sensitive data such as your credit card number, we encrypt it using secure socket layer technology (SSL).  No transmission of information is guaranteed to be completely secure.  Unauthorized entry or use, hardware or software failure, and other factors may compromise data security.  You acknowledge and agree to assume this risk when communicating with us.
 
Not Directed To Individuals Under The Legal Drinking Age 
Our Site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect any personal information from or about individuals under the age of 21.  If we become aware that we have unknowingly collected personal information from an individual under the legal drinking age, we will make commercially reasonable efforts to delete such information from our database.
 
Updates To This Policy 
The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by changing the "Last Modified" date at the top of this Privacy Policy.  We encourage you to check this page periodically for any changes. Your continued use of this Site following the posting of changes to this Privacy Policy will mean you accept those changes.
 
Governing Law 
This Privacy Policy and our privacy practices will be subject exclusively to the laws of the State of California within the United States of America.  We make no representation that this Privacy Policy and such practices comply with the laws of any other country.  Visitors who use this Site and reside outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the United States, by using our Site, you consent to the transfer and use of your information outside your country.